Submit the statement online
Open JoyReply's secure function, verify the contract you want to withdraw from, and confirm the statement. You receive a durable confirmation without delay, including the statement and its submission date and time.
If you cannot sign in
Before the applicable period ends, send an unequivocal statement from the email used for your account to contact@joyreply.com. Include your name, the service or credit pack, order date, and contract or invoice reference. Do not send card details, passwords, or other secrets.
Optional model withdrawal statement
Using this model is optional. You may send any unequivocal withdrawal statement before the applicable period ends.
To Futuristic SRL, Str. Lebedei 27, Bl. B56, Et. 5, Ap. 27, Brasov, Romania, contact@joyreply.com: I hereby give notice that I withdraw from my contract for [JoyReply subscription or credit pack], ordered on [date], contract/invoice reference [reference]. Name: [name]. Address: [address]. Date: [date]. Signature: [only if sent on paper].
The conditions and effects of withdrawal depend on the type of contract, any express request for immediate supply, and how much service has already been supplied. Mandatory rights and remedies remain available.