Service
JoyReply provides tools for syncing authorized Facebook Page comments, drafting replies, detecting buying intent, identifying audience signals, and helping protect creators from clear abuse.
Terms and Conditions
JoyReply helps creators manage comments with care.
These terms explain what JoyReply does, what users control, and what to expect from the service. Last updated April 15, 2026.
OperatorFuturistic SRL
CUI49637694
RegistrationJ08/607/2024
D-U-N-S503796327
Support contactcontact@joyreply.com
Accounts and Pages
Users are responsible for connecting only Pages they are allowed to manage and for keeping their account access secure.
Trial, plans, and payment
JoyReply may offer a free trial, paid monthly plans, and optional setup services. Plans can include synced comment limits and AI quota measured in internal units based on the amount of AI work performed. Short drafts usually use fewer units than larger scans or post-generation tasks. Paid access, limits, renewal terms, taxes, and cancellation rules are shown at signup, in the app, on invoices, or in agreed order details. Fees are normally non-refundable unless required by law or explicitly agreed.
AI drafts and automation
AI suggestions can be wrong. Users should review replies and settings before sending or enabling automation. JoyReply does not guarantee sales, reach, ranking, or platform approval outcomes.
Protect My Day
Protection is designed to hide clear abuse, spam, harassment, threats, slurs, and personal attacks when enabled. It should not be used to suppress fair criticism, product issues, refund complaints, or unhappy customers.
Availability
We work to keep JoyReply reliable, but integrations can be affected by Meta platform changes, review status, rate limits, outages, or user permissions.
Termination and deletion
Users can stop using JoyReply, disconnect Meta permissions, or request account/data deletion. Some limited records may remain where needed for legal, accounting, fraud prevention, security, or dispute handling.
Customer content
Page content, comments, brand notes, drafts, and examples remain the user's or their licensors' content. Users grant JoyReply the limited rights needed to process that content and provide the service.
Governing law
Unless mandatory consumer law says otherwise, these terms are governed by Romanian law. Nothing in these terms limits rights that cannot legally be limited.