Clear rules for a tool that can act in public.

1. Agreement and operator

JoyReply is operated by Futuristic SRL. By creating an account, accepting an invitation, or using the service, you agree to these terms and the policies linked from this page. If you use JoyReply for an organisation, you confirm that you can bind that organisation.

2. Current service status

JoyReply is currently a controlled product used for testing and supervised operation. Access may be limited to invited accounts. Public autonomous launch, online checkout, recurring billing, and automatic invoice issuance remain disabled unless the product states otherwise in a separately approved release.

The website may show planned plan prices so the commercial direction is clear. A displayed price does not create a paid subscription or authorise a charge.

3. Your account and connected services

Provide accurate account information, protect your sign-in details, and connect only Pages, profiles, channels, websites, media, and booking links that you are allowed to use. You are responsible for the people who use your workspace and the instructions or permissions you give them.

Removing a platform permission or disconnecting a Page can stop related functions. Platform rules, review status, rate limits, and outages can also limit what JoyReply can read or do.

4. Modes, approvals, and public actions

JoyReply separates reading, analysis, drafting, approval, and execution. The active workspace mode and capability gates decide what can happen. A visible button does not override a blocked permission, Page scope, stop state, or platform restriction.

Review drafts, prices, claims, links, dates, legal or medical statements, and the selected Page before a public action. Do not assume a scheduled, sent, or published state unless JoyReply shows confirmation returned by the relevant service.

5. Setter

Setter works for the active Page and active programme profile. You are responsible for keeping the programme facts, qualification rules, privacy link, and booking link accurate. JoyReply may ask questions, answer from approved information, and share the saved link; it must not invent a discount, result, available time, or confirmed meeting.

A clear stop or no-contact request ends automation for that person. Do not use JoyReply for cold outreach without a lawful basis or to pressure someone who has declined. When the system cannot continue safely, it may close the conversation without a human handoff.

6. Studio, files, and generated content

You keep ownership of files and instructions you provide, subject to the rights of their original owners. You give JoyReply the limited permission needed to store, analyse, transform, render, and return them as part of the requested project.

Upload only supported images and videos you have the right to use. Do not upload malware, executable files, unlawful content, intimate content without consent, or material that violates privacy, publicity, copyright, trademark, or platform rules. Generated results remain private until you approve or export them.

7. AI output and transparency

AI can misunderstand context, create inaccurate material, or produce content that resembles existing work. You must review the final result and decide whether it is suitable for the intended audience and destination.

JoyReply may add or preserve provenance metadata and may require an AI notice where law or platform rules demand it. Do not remove a mandatory disclosure or use the service to impersonate a real person, fabricate evidence, or mislead the public.

8. Acceptable use

Do not use JoyReply to break the law, platform rules, or another person's rights.

• No harassment, threats, discrimination, fraud, deceptive claims, spam, scraping without authority, or attempts to bypass stop and no-contact controls.
• No unauthorised access, security testing against production, credential sharing, malware, excessive automated load, or attempts to extract secrets or system instructions.
• No high-stakes medical, legal, financial, employment, credit, insurance, or eligibility decisions based only on JoyReply output.
• No false testimonials, fabricated scarcity, guaranteed earnings, or a booking claim that has not been confirmed by the booking provider.

9. Third-party services

Meta, booking pages, stock-media libraries, voice services, storage, and other connected providers have their own terms and privacy rules. JoyReply does not control their availability, moderation decisions, account restrictions, or changes. You remain responsible for complying with the destination platform.

10. Credits, prices, and future billing

During private testing, an administrator may allocate internal creative credits. Credits are a usage counter, have no cash value, are not transferable, and do not create a right to unlimited generation or a refund after a result has been rendered or exposed for review.

Before any paid checkout opens, JoyReply will show the final price, applicable taxes, renewal period, cancellation method, content or service delivery terms, and any mandatory consumer withdrawal information. No card is charged and no invoice is issued while those functions are disabled.

11. Availability and changes

We aim to keep JoyReply reliable, but we do not promise uninterrupted service. Maintenance, provider limits, GPU capacity, connectivity, security events, and platform changes can delay or block a feature. We may change or remove an experimental function and will avoid presenting it as ready when it is not.

12. Suspension, closure, and deletion

You can stop using JoyReply, disconnect services, or request deletion. We may pause or close access when needed to protect the service, comply with law or platform rules, investigate abuse, or address a serious breach of these terms. Where reasonable, we will explain the action and preserve an appropriate route for data requests.

13. Ownership

JoyReply, its interface, software, documentation, and branding belong to Futuristic SRL or its licensors. Your source content remains yours or your licensors'. Rights in generated output can depend on the source material, provider terms, and applicable law; JoyReply does not guarantee exclusive rights in an AI-generated result.

14. Responsibility and limits

JoyReply is a working tool, not a guarantee of sales, reach, acceptance, platform approval, legal compliance, or error-free content. To the extent the law allows, Futuristic SRL is not responsible for indirect losses, lost opportunities, platform decisions, or content published without the required review.

Nothing here excludes liability or consumer rights that cannot legally be excluded.

15. Law, consumers, and contact

Romanian law governs these terms unless mandatory consumer law provides stronger rights or another applicable forum. If paid distance sales open, the checkout and contract information will be completed before accepting payment, including withdrawal rules where they apply.

Questions about these terms: contact@joyreply.com. Privacy requests: privacy@joyreply.com.